The Creative Coordination Manager is responsible for establishing a highly productive team of coordinators focused on accurate delivery of a range of projects from large scale seasonal campaigns to daily projects that drive a retail business across multiple channels. The Creative Coordination Manager focuses on the long-term vision of creative process and system evolution, including anticipating future challenges and needs, continually adjusting processes to scale with the business. As a leader, build trusted relationships across the organization, enabling your team to create and execute project plans through coordinating internal and external resource schedules and deliveries while simultaneously taking the lead coordinating and delivering high level campaigns. As a member of the creative leadership team, you work in partnership with the Sr. Design Production Manager and Brand Creative Director to continually shape and evolve the creative team. As a manager, you supervise the team of creative coordinators with laser focus on balancing the creation, tracking and management of creative project schedules for key business units across JD, Finish Line and Finish Line at Macy’s. You are a master of flexible planning and organization with an acute understanding of the creative process across print, digital and video including shoot production, design, print production and video post production. As an experienced manager you know the importance of leading your team to identify and collaboratively implement tools, practices and partnerships that will increase efficiency and accuracy with planning and scheduling creative projects and resources. In this role, you will work directly with marketing managers, brand managers, creative leadership and external creative partners to collectively develop successful creative project plans and champion them from the onset throughout the project's lifecycle. This individual will effectively exhibit JD Finish Line’s core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following main duties:
- Coach, mentor and inspire the creative coordinator team to foster strong, trusted relationships, operate with agility, and excel as experts.
- Establish systems and processes for creative project intake, scheduling, tracking/reporting and delivery with continuous evaluation and evolution to meeting growing business needs.
- Lead the coordinator team in creating and managing comprehensive multi-channel creative project schedules from shoot to go live for key initiatives and large scale omni-channel projects.
- Create and manage seasonal planning overviews that establish high level milestones and identify bottlenecks in execution before they arise.
- Directly coordinate and manage top level campaigns.
- Oversee project coordination team’s weekly scheduling and resource allocation of brand creative, design, copywriting, video and production teams.
- Create connections to plan and coordinate project schedules and resource alignment with external creative partners to hit on time project delivery.
- Manage creative freelance budget
- Manage project scope and changes with omni-channel initiatives and lead coordinator team to do the same through all levels of projects.
- Identify, monitor and track issues, conflicts, dependencies and critical path deliverables.
- Run weekly demand planning sessions as necessary to maintain successful project scheduling and delivery.
- Identify and implement practices, templates, policies, tools and partnerships to expand and mature creative project efficiency capabilities for the organization
- Use data to deliver insights that can affect forecasting and accuracy with creative scheduling and resourcing.
- Additional duties and projects as assigned.
Required Education and/or Experience:
Bachelor’s degree (B.A) from a four-year college or university or equivalent experience required, with Business, Marketing, Communication or Computer Science preferred. Minimum of 4 - 6 years’ relevant work experience required in Interactive Marketing or eCommerce. Experience in organizing information, collaborating, thinking critically and working as part of a team required. Strong project management and organizational skills with prior experience in an online production or project management role is preferred. Management experience preferred. Internal JD Finish Line experience preferred.
Required Computer and/or Technical Skills:
Excellent computer skills, including intermediate knowledge and abilities with Microsoft Word, Excel, and PowerPoint. High degree of internet savvy, with a curiosity and enthusiasm for digital and media trends.
- 5+ yrs experience managing and scheduling creative projects and coordinator teams
- Exceptional leadership, communication and organizational skills
- Master problem solver
- Ability to work on multiple projects simultaneously with attention to detail
- Expert knowledge of Basecamp 3
- Intermediate experience and understand of design, print and digital production processes
- Intermediate understanding of photo/video production and post production processes
- Familiarity with agile workflow
- Familiarity with Adobe Creative Suite
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sit for more than 6 hours per shift
- Use hands to finger, handle and feel
- Reach with hands and arms
- Talk and/or hear
- Stand for up to 2 hours at a time regularly
- Walk or move from one location to another regularly
- Periodically may need to climb, balance, stoop, kneel, or crouch
- Lift and/or move up to 10 pounds regularly and up to 50 pounds occasionally
- Punctuality and regular attendance consistent with the company’s policies are required for the position.
- Average work week is 40-50 hours, which can vary depending on business need.
- The work environment for this position is a moderately noisy office setting.
The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per the company policy. Pay Range $85,000-$91,000; 15% bonus target. This role will be eligible for medical, dental, vision, 401k, sick leave, parental leave, and company paid time off plan.
